VAT & GST Policy
Last Updated: [Insert Date]
At [Your Store Name], we’re committed to providing full transparency about our pricing and tax obligations. This policy outlines how we handle GST (Goods and Services Tax) and VAT (Value-Added Tax) when selling to customers in Australia, the United Kingdom, and the European Union.
🇦🇺 Australia (GST)
If you are located in Australia:
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Prices on our website include 10% GST, in compliance with Australian tax law.
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We are registered for GST with the Australian Taxation Office (ATO).
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GST will be clearly shown at checkout and on your invoice.
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Business customers can request a tax invoice for input credits.
🇬🇧 United Kingdom (VAT)
For UK customers:
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For orders under £135, we collect 20% UK VAT at the time of purchase.
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This VAT is included in the checkout total and remitted to HMRC (Her Majesty’s Revenue & Customs).
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For orders over £135, VAT may be collected at the border by the shipping carrier. Customs and import duties may apply.
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We aim to provide a seamless experience and keep you informed if any charges apply post-purchase.
🇪🇺 European Union (EU VAT)
For EU customers:
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We participate in the IOSS (Import One-Stop Shop) scheme.
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For orders under €150, VAT is collected at the point of sale based on your country’s local rate (e.g., 19% in Germany, 20% in France).
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VAT is included in your checkout price—you will not be charged additional VAT upon delivery.
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For orders above €150, VAT and duties may be charged by customs upon import. These are not included in your checkout price unless specified.
🌍 Other International Customers
For customers outside of Australia, the UK, or the EU:
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Local taxes, VAT, or import duties may be applied by your country’s customs.
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These fees are the responsibility of the customer unless otherwise stated at checkout.
📧 Need a Tax Invoice?
If you require a VAT or GST-compliant invoice, please contact our support team at [your email] after your purchase. We’ll send it to you within 24–48 hours.
🔁 Returns & Taxes
If you return a product for a refund, the associated VAT/GST will be refunded in full (if previously collected). However, import duties and local taxes paid to customs are non-refundable unless your local authority allows claims.
💬 Questions?
We're here to help! If you have any questions about taxes, VAT/GST invoices, or international shipping, feel free to reach out to us at contact us here